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Viennetta B.

Viennetta B.

Covid-19 Vaccinated

$20.00 / hr

Fairfield, CA

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About Viennetta

I am a part-time student attending Solano Community College studying to become a teachers aide. I chose a temporary career in care giving to fully expand love and care for the elderly. I lived in the east bay area for about 15 years, taking care of my father who had a stroke in 2006, and was bedridden due to a car accident in 2015. With my mother being a certified nursing assistant, I was able to gain knowledge on how to properly care for a patient.

Caregiving Services & Expertise

Services

  • Dressing & Grooming
  • Toileting
  • Medication Reminders
  • Transferring & Mobility
  • Exercise
  • Housekeeping
  • Companionship

Job Interests

  • Full Time
  • Part Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

  • Arthritis
  • Cancer Recovery
  • Diabetes
  • Home Health Care
  • Hospice Care
  • Stroke
  • Senior Care
  • Elder Care
  • Home Care

Languages

  • English
  • Tagalog

Experience & Education

Solano Community College

Nov 2022 - Present
Fairfield, CA
Nov 2022 - Present

Print & Marketing Associate

Jun 2022 - Present
Staples
*Basic knowledge of copying, faxing, and printing documents. *Mail sorting *Proficiency in Microsoft Word, Excel *Contribute to sales and margin goals with the following services: printing, digital marketing, shipping and tech services. *Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). *Provide an excellent customer experience especially when managing customer queues. *Provide operational excellence as well, all while operating cash registers/POS, follow all loss prevention measures and ensure cleanliness.
Jun 2022 - Present

Center Manager

Jan 2019 - Dec 2021
the ups store
* Managed & led a team of associates, which includes recruiting, training, scheduling, and coaching. * Scheduled work assignments and reviewed employee time records for payroll. * Developed and implemented the store marketing program. * Served customers by offering solutions for packing, shipping, and/or print needs. * Ensured that the center's open and close activities are handled properly and performed end-of-day accounting and related activities. * Reconciled customer accounts, including requesting payment and resolving issues. * Managed inventory including ordering. * Managed vendor relationships, managed vendor accounts, and resolved issues. * Ensured accuracy of invoices for purchases of goods and services. * Oversaw Center maintenance, including equipment maintenance and management, cleanliness, and safety. * Measured and evaluated customer service delivery and satisfaction and implemented performance improvement plans. * Measured and evaluated compliance with The UPS Store(r) standards and requirements, submitted reporting, and implemented performance improvement plans.
Jan 2019 - Dec 2021

Center Associate

Sep 2016 - Jan 2019
the ups store
* Delivered outstanding customer service to walk-in customers and telephone inquiries *Continuously practiced good listening skills with customers, UPS Store team members, and leadership *Took ownership of the customer's shipping needs and offers viable solutions *Took action to learn all product and service offerings, alternative solutions, and industry trends *Operated all equipment, software, and devices in an expert fashion and was willing to teach others *Maintained a clean, organized, and safe working environment *Performed other duties as assigned
Sep 2016 - Jan 2019

Pittsburg Senior High School

Jan 2009 - Jan 2013
Pittsburg, CA
Jan 2009 - Jan 2013
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