Elain C.

$20.00 / hr

Ontario, CA

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About Elain

Respiratory therapy graduate in the Philippines and Certified Phlebotomist here in CA. I've attached my resume for you to review. Thank you. ELAIN CRUZ-MULVEY Ontario, CA EMPLOYMENT HISTORY Caregiver Patricia E. 2674 Steeplechase way, Norco, CA 92860 January 8, 2016 - present Office Personnel Refreshed Enterprises, Inc. 10888 San Sevaine Way Ste G, Mira Loma, CA 91752 November 28, 2016 - July 2017 Office Organizer Anthony E. 418 E 5th St, Ontario, CA 91764 2017 Caregiver Ervin and Lorraine Remmers 1912 E Mt. Vernon Ave, Orange, CA 92867 2015-2016 Caregiver James and Betty S. 445 N Wayfield St. Orange, California 92867 Aug 2014 - Jan 2016 Caregiver and Office Personnel Affordable Caregivers 3699 Katella Ave, Los Alamitos, CA 90720 Feb - Aug 2014 Telecoms Specialist/ Process Associate/Technical Support/Customer Service Genpact Services, LLC One Cyberpod Centris, EDSA Cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines Nov 8, 2010 - Feb 16, 2014 Case Manager (HR functions for Bristol-Myers Squibb) IBM Business Services Inc. Philippines June 2009 - October 15, 2010 Customer Interface Associate (HR functions for CVS Pharmacy employees) IBM Business Services Inc. Philippines October 2006 - June 2009 CSR ICT Marketing Services Inc. Philippines September 2005 - October 2006 CSR/Tel. Operator Victoria Court Hotel Philippines June - September 2004 Usherette Araneta Coliseum Philippines 1999 Quality Controller Archipelago Water Products Int. Philippines 1998 EDUCATION Certified Phlebotomist Certified December 2017 AUMT Institute Ontario, CA B.S. Respiratory Therapy Graduated 2002 B.S. Physical Therapy Undergrad. Our Lady of Fatima University Philippines CLINICAL EXTERNSHIP (Phlebotomy) St.John Medical Clinic CA HOSPITAL INTERNSHIP(Resp. Therapy)2001-02 Philippines Our Lady of Fatima Medical Hosp. Quezon City General Hosp. Metropolitan Hosp.

Caregiving Services & Expertise

Services

Bathing
Dressing & Grooming
Toileting
Medication Reminders
Meal Prep
Groceries & Shopping
Transferring & Mobility
Exercise
Housekeeping
Companionship

Job Interests

Part Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

Alzheimer's Disease
Arthritis
Blood Disorders
Cardiovascular Disorders
COPD
Dementia
Depression
Diabetes
Hearing Disorders
Senior Care
Elder Care
Home Care

Languages

English

Experience & Education

Caregiver

May 2015 - Dec 2015

Private patient in Mt. Vernon Orange, CA

• Help clients with the Activities of Daily Living and day by day household task and errands • Perform personal care activities, talk and give company to clients and participate in home activities • Prepare hygienic meals and snacks for clients • Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area

May 2015 - Dec 2015

Caregiver

Jan 2015 - May 2015

Private patient in CA

Same as above

Jan 2015 - May 2015

AUMT Institute (Ontario, CA)

Jan 2015 - Jan 2015

Caregiver

Aug 2014 - Jan 2015

Private patient in Wayfield Orange, CA

Same as above

Aug 2014 - Jan 2015

Caregiver

Feb 2014 - Aug 2014

Private patient in CA

Same as above

Feb 2014 - Aug 2014

Process Associate/Telecoms Specialist/Technical Support/Customer Service

Nov 2010 - Feb 2014

Genpact Services, LLC Philippines

• Responsible in Phone and Fire lines of newly built and renovated Dollar General stores • Responsible in giving quality inbound technical service • Was given additional task to distribute the cases to and do the End of Day Report • Handles issues regarding (Dollar General) store support • Trouble shoots store operations equipment

Nov 2010 - Feb 2014

Case Manager (HR functions)

Jun 2006 - Oct 2010

IBM Business Services Inc. Philippines

• Implements a systematic approach of resolving employee queries/issues that cannot be resolved at the first point of contact. • Monitors and review assigned cases and making sure they are addressed with accuracy and in a timely fashion. • Responsible in case communications that includes calls, emails, mails & faxes. • Acts as the liaisons/point persons between Payroll Back Office team and Case Management team. • Dispatching of cases to be handled by each case manager.

Jun 2006 - Oct 2010

Customer Service Associate

Aug 2005 - Oct 2006

ICT Marketing Services Inc Philippines

• Process card activation and waving annual and late fees in accordance with company policy. • Responsible in giving inbound customer service. • Document every transaction transpired. • Perform other job related duties as assigned.

Aug 2005 - Oct 2006

Our Lady of Fatima University (Philippines)

Jan 2000 - Jan 2002

Our Lady of Fatima University (Philippines)

Jan 1993 - Jan 1998

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