Tammy M.

* Provide administrative support to Executive Director, Marketing Manager, and support staff of approximately 70 employees including call screening, database management and document compilation. * Verify timesheets for accuracy enter timecard information into e-HR Time Collecting Systems (Workday), initiate check requests, answering and resolving concerns regarding payroll. * Initiate and complete I-9/ E-Verify, drug screens, new hire orientation and onboarding, incident reporting, worker compensation claims, and enter all employment changes (ex. promotions, demotions, merit increases, transfers) in Workday. * Reduce Account Receivable (AR) by identifying payment and posting errors, disputes, and incorrect claims. * Reconcile CAR purchases and code invoices accurately. * Preserve inventory control of equipment and office supplies. Purchasing, scheduling of vendors, and tracking orders. * Preserve employee personnel records, perform internal HR audits, and ensures compliance with federal and state employment regulations. Maintain HRIS records and complies reports from database. * Organized all company functions, meetings and events including booking conference rooms. * Develop and maintain strong relationships with executive director, managers, and staff, creating a cohesive and productive team within a deadline-driven environment. * Employed HireRight and Jobvite for applicate tracking.

* Recruit, interview, and hire personal care providers. * Orientation Instructor for Blood Borne Pathogens, Infection Control, Advance Directives, Safety, Mandatory Reporting, Standards of Safety and Conduct, HIPAA, Elder Abuse and Neglect Prevention/Reporting Requirements, and Emergency Prep and Disaster Planning. * Monitor staff of 40+, prepare work schedules, coordinate time off, and maintain coverage for clients. * Oversaw performances of personal care providers and took disciplinary actions against negligence in executing duties. * Collaborate with Case Managers, Government Agencies and other professionals to assess client needs. * Resolve problems, answer questions and provide information, and/or advise others on technical program issues or matters relating to department rules, regulations, policies, other guidelines and objectives specific to In Home Care program. * Maintain and report monthly statistical data on service hours provided per revenue stream to CFO. * Determine the urgency of incoming calls, and prioritize the immediacy of client situations. * Assist in managing office by resolving day to day scheduling issues, assign caseloads to staff, and maintain internal quality control standards for the program. * Manage client files to meet HIPAA compliance best practice standards.

As a Social Services Assistant I received training and oversight on the role of a Social Worker/Resident Service Coordinator in a Senior Community. Social Services assistant assist clients in obtaining resources and services while promoting independence in a 192 unit, 18 story High-Rise located in Denver. In addition, I utilize various methods to promote community activities, facilitate groups, and recognize at-risk populations through application of social services tools/methodology and professional expertise.* Interview and investigate applicants for public assistance to gather information pertinent to their applications. * Delivered services that resulted in 96% of assigned clients remaining eligible for Commodity Supplemental Food Program (CSFP). * Created and implemented minimum of 3 monthly mental health workshops for clients at H.U.D. Senior Housing. * Provide information or refer clients to public, private agencies, or community services for assistance. * Provided Supported Services for residents in 77 units at the property who receives Section 8 Assistance. * Planned, organized, and lead structured programs of counseling, work, study, recreation, or social activities for clients.

I took care of caseloads that came from my internship at Kindred at Home hospice (PeopleFirst Hospice). I went to the patients' homes or long-term care facilities on a schedule that was in line with the volunteer plan of care to help them. This is what I did: I told the Social Worker and/or Volunteer Coordinator about changes in the patient's condition. I also made sure to write down that these changes or concerns had been told about and to whom. I sent the completed Volunteer Companion Visit form to the Volunteer Coordinator within one week of each patient visit, following the agency's rules. I also followed the rules of the organization and worked with other people on the interdisciplinary team. I kept all confidential and protected health information safe and only used and shared what I needed to do my job.* Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs. * Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan. * Maintain records of patient care, condition, progress, or problems to report and discuss observations to Social Worker and/or Volunteer Coordinator. * Provided patients and families with comfort, emotional support and instruction on preparing for the approaching death. * Managed a caseload of more than 5 clients at any given time.