Patricia R.

* Office Manager-Managing day to day operations * Meet with new prospective clients and successfully close the sale of services. * Research companies for the purpose of obtaining new client contracts. * Preparing and submitting new Medicaid contracts * Manage social media accounts, including Google, Facebook, and blog. * Deliver excellent customer service as the Client Care Liaison, addressing client concerns and issues and, ensuring client's satisfaction with services. * Employee Education- Obtaining and distributing new education materials for employees. * Client education and activities * State Compliance- Auditing Client and Employee files to maintain compliance with state regulations. * Administrative Assistant- Assisting in-office tasks for Administrator, Office Manager, and Department Managers. * Staffing- Staffing Clients to ensure that they receive all of their services. * HR- Interview, Screen, and Obtained new employees through the hiring process. * Billing- Maintained data entry and produced reports. * Develop and distribute Marketing brochures and publications. * Design t-shirts for marketing the company. * Developed a new modern design for business cards. * Meet with service vendors to obtain service contracts. * Handle service problems with vendors.

* Office Manager- Maintained all of the office operations. * Payroll- Accurately Process payroll for all employees. * Taxes- Responsible for Sales Taxes, Quarterly, and Payroll * Banking- Maintain all deposits and bookkeeping records, * Billing- Processing all billing issues * Scheduling- Schedule all repairs and appointments * Customer Care- Deliver excellent customer service. * Marketing and Advertising- Create t-shirts, cards, a website, and brochures for the company. Distribute marketing materials. * Service Writer- Producing and maintaining all customer and shop agreements and contracts.