Kristine S.

-Answer phones and greet members and visitors -Set up memberships for use of the center and its amenities -Run reports for programs and activities - Reconcile and submit daily deposit -Provide excellent customer service to all who enter facility

-Supported Women's & Children's Executive Director and managers -Supported Neonatology Medical Director and team -Interacts effectively with physicians, patients, visitors, staff and broader health care community * Provided advanced administrative & executive support to multiple leaders and teams * Managed Outlook calendars, coordinate events and travel for leadership and staff * Assisted with meeting preparations & speakers o room reservation, equipment set-up and catering o coordination of guest lecturer(s), honorarium, travel and hotel accommodations o meeting agendas/reports/materials and minutes o apply/obtain education credits (CME & CEU's) for physicians and nursing * Created/distributed/updated call schedules for neonatologists * Assisted with expense reports, budget tracking and credit card reconciliation * Kronos timekeeper for payroll, attendance tracking and paid time-off requests * Contributed to process improvement for best interest of patients, visitors and staff

Support of several pediatric specialty physicians, clinics and staff * Created and distributed physician monthly call schedules * Managed complex calendars for physicians * Generated correspondence to support patient's medical care needs as directed by physician

Coordinated patient check-in and check-out at a busy cardiology clinic. Scheduled patient appointments, co-pay and balance collection, daily deposit and customer service. Assisted with other duties as needed.

Direct report to the Executive Vice-President and worked with the IAFP Board and its Foundation to support family physicians in Iowa and the family medicine specialty in medical schools and residency programs. * Communicated and collaborated with Iowa medical schools and residency programs to encourage the family medicine specialty * Created reports and materials needed for upcoming board meetings, coordination of fundraising activities, processed membership applications * Updated website; created brochures and pamphlets for meetings and events * Assisted in meeting coordination, event planning, guest speakers and education credits * Composed articles and reports for quarterly magazine * Oversight of programs and projects assigned by the IAFP Foundation (IAFP/F) Board of Directors. o Continuing Medical Education (CME) programs for physicians statewide o Statewide Coordinator of the Tar Wars program (tobacco-free education program) o Annual fundraising appeals and events o Hosted Iowa Reception at annual National Student & Resident Conference in Kansas City * Collaborated with the IAFP and the IAFP/F Board to review and implement strategic plan * Maintained membership files and updates for IAFP members

Responsible for transcription of physician orders, answering phones, assembling charts, filing, greeting visitors and assisting staff as necessary.