Jennifer Y.

About Jennifer

I'm a mom of 4 kids and a grandma of 2 grandsons. I grew up in Cambridge, Iowa until I was 18, moved to Arkansas till I was 23, then my husband and I got married June 25, 2011. I found out that I love helping others when my mom would take us to the nursing homes where she worked and I got to get to know alot of the residents there and help out a little. So far my favorite job was Windsor Manor and helping with my father in law at home. Windsor Manor was a lot of different elderly patients from wheel chairs, walkers, bed ridden, hospice, alzheimers, dementia, and just some that needed to have a visitor now and then. I found myself feeling they where my family. I also took care if my father in law at his home that also had dementia and alzheimers for about a little over a year till he passed away. I like finding stuff that they used to do as kids and bring back some memories and some really good stories. Being a caregiver gives me satisfaction that I'm not only helping the patient but also it gives the stressed out family a little break that is well needed. I feel helpful, grateful, and achievement helping those that can't do it all.

Caregiving Services & Expertise

Experience & Education

Des Moines Area Community College

Jan 2015 - Present

Boone, IA

Jan 2015 - Present

Pharmacy technician trainee

Aug 2021 - May 2022

Walgreens

* Interpret and enter prescriptions * Answers and resolves inbound inquiries * Understanding of 3rd party insurances and follow-through of insurance-related issues * Resolves insurance-related issues and assists patients with various forms of financial assistance * Professional filling of prescriptions (right medication, right dosage, right amount) * Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medications * Identify and assembling supplies necessary for selected medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids * Prepares medication for delivery to patients * Communicates directly with patients over the phone to assist them in the awareness of their medications * Provide outbound call to patients for refill reminders and late to pick medication

Aug 2021 - May 2022

Resident Assistant

Oct 2020 - Jul 2021

Windsor Manor

* Employees will be required to perform any other job-related equirements are representative of minimum levels of knowledge, skills and /or abilities. * To perform this job successfully, candidate will possess the mental abilities or aptitudes to perform each duty proficiently. * All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. * Keeps current and integrates new information. * Communicates and model's organization values and fosters high performance. * Makes written and oral reports/recommendations to Food and Beverage Director concerning the operation of the Dining Room Services. * Administers department policies and procedures accurately to personnel, residents, visitors, and familymembers as necessary. * Effectively communicates with co-workers, residents, staff and visitors. * Demonstrates active listening techniques, seeks feedback, creates and maintains reporting mechanisms, gains support through effective relationships, and treats others with dignity and respect.

Oct 2020 - Jul 2021

Picker/Packer

Sep 2018 - Aug 2020

Brownells Inc

Fill orders, pack orders, run a pallet jack both electric and hand jack. Meet production orders Stock product Work as a team

Sep 2018 - Aug 2020

Insurance Rep II

Sep 2015 - Aug 2018

early out service

Timely and accurately analyzes and prepares insurance claims to be submitted to insurance carriers regarding responsible sections of accounts receivable * Responds to all inquiries, billing denials, correspondence, and phone requests by phone, email, or mail * Documents activity within client's patient accounting system and EOS system * Makes telephone and internet inquiries on accounts pending insurance reimbursement

Sep 2015 - Aug 2018

Team Lead

May 2012 - Jun 2015

mercy physician billing office

overseeing the day-to-day operations with workflow and questions * Recognizes billing trends on feedback received from representatives and customers. * Acts as a first line resource to Customer Service/Collections staff questions and concerns. * Third party payments, adjustments, insurance verification. * Reviewed and researched unpaid claims.

May 2012 - Jun 2015

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