Michelle B.

College Intern: * Manage project plans to ensure timelines are met, preparing project documentation/ processing, facilitating support as needed to other departments and cross functional meetings. Coordinating multiple projects new/ old developments with status reports for execution, daily reporting system implementation, documented business protocols w/ senior management * Analyzing all conclusions with stakeholders, heavy attention to detail w/ process models, data analysis, effective listening, verbal communicating & excellent writing with internal/ external departments, reviewing/supporting progress within lifecycle. Identifying risk/gaps/mitigation, facilitating resourceful solutions, resolving complaints, establishing/ motivational relationships in a variety of industries. Execute reconciliations/ other internal controls as determined by senior management * Regular progress reporting internally to the Senior IT Manager/ all key stakeholders: internal/ external, determining, verifying and documenting business requirements/feedback, worked closely with all levels of Risk and Finance Management across products/ business units in performing end to end project delivery activities, sign off's, validating and documenting system feeds

* As a 3rd party administrator in compliance w/ the workers compensation board, duties included new losses & payments statements, verification accuracy of information via coverage, registers new loss information & perform file updates in Omni from Apollo, daily interaction with agents, insureds, clients, and other claimants via verification * Completes loss registration NY State forms C-8.4 notice of health care provider & refusal to pay, C-8.1 notice of treatment issue dispute bill, RFA2 request for further action by carrier/employer, handles jurisdictional notices, payment of benefits & attorney payments in Tymetrics, scheduling medical appointments, additionally, performing duties related to onsite investigations of a claim

* Discussed information on bids/ contracts, fielding VP's/ project managers'. Partnered with HR Director to direct all exempt/ non-exempt employee concerns regarding private matters. Established/ managed processes for routine analysis for daily activities. Provided information with suppliers & different internal clients to administer, * Verified authorizations for HIPAA compliance on release of information requests, scanning records, data entry, Complied with purchase order management by system integration William Lyon Homes & Haydon Building Corp.