Amy T.

• Assist clients/residents/patients with ADL's, to include; bathing, grooming, medication management, transportation to appts, housekeeping, companionship, hospital and hospice care etc. • Obtain vital signs • Prepare meals Etc

• Register/interview clients • Obtain authorizations • Check in/out • Schedule follow up appointments • Create/adjust clinic reports, write correspondence to clients • Billing • Train new employees/interns • Answer phones • Collect copayments, deductibles and past due balances • File • General office duties

• Perform follow-up on outstanding Certificates of Medical Necessity (CMNs), prescriptions and processes renewal CMNs/prescriptions through the use of suspended billing reports • Maintain and monitors follow up system to confirm that action takes place per Apria "best practices" • Perform timely follow-up on renewal authorizations to maintain reimbursement activity • Contact patient to gain involvement in problematic situations • Elevate aged prescriptions to manager for decision and resolution • Evaluate all completed CMNs/prescriptions/authorizations to ensure that the appropriate information has been obtained to allow for reimbursement as well as compliance with applicable standards and regulations • Enter CMNs/prescription information into computer once the prescriptions are completed and returned from the physicians • Document all account activity on system　 • Provide feedback on errors identified to the appropriate supervisor through the use of the ENF process or other accepted method. • Assist in obtaining authorization for reimbursement for some accounts. Request adjustments on accounts and recommends necessary changes to supervisor • Direct clients/public to appropriate department(s) • Write correspondence to patient regarding account status, etc.

• Transcribe lab orders into MediTech • Register patients into hospital system • Check mailbox in L&D and sort NICU mail • Physician paperwork is stocked in patient’s charts and in drawers • Newborn record/charts made; stocked in file cabinets • Ensure charts have patient labels, order sheets, critical value sheets, progress notes and red flags • Flag all telephone and verbal orders • Coordinate eye exam appointments for newborns • Appointments for D/C follow-up made and documented on kardex • D/C charts ready for CSR pickup • PKU orders/slip made • Maintain log book; complete all columns by D/C • Nurse call system programmed at beginning of shift • Direct public to designated patient room(s) • Write correspondence to patient regarding care plan, etc. • Transcribe Dr’s/NP’s notes • Patient Care-ADL’s, injections, vitals, grooming, etc • General office duties as assigned