Abionca H.

$13.00 / hr

Fayetteville, NC

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About Abionca

I am trustworthy, patient, respectful, generous, and compassionate. The expertise that helps me to be a great caregiver is being a mom. Being able to help others is what attracted me to being a caregiver. Seeing the person, I help feel a sense of accomplishment, brightening someone's day, and just showing others that there are people who are willing to help is what I enjoy the most. One personal achievement I am proud of is that it seems my child is growing to be a thoughtful person by observing myself and others.

Caregiving Services & Expertise

Services

Dressing & Grooming
Medication Reminders
Meal Prep
Groceries & Shopping
Transferring & Mobility
Exercise
Transportation
Housekeeping
Companionship

Job Interests

Full Time
Part Time
Short Term

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

Arthritis
Hearing Disorders
Post Surgery Recovery
Senior Care
Elder Care
Home Care

Languages

English

Experience & Education

Call Center Agent

Dec 2021 - Present

eclerx

Provide a professional, courteous, and correct services to clients Answer and return calls to clients while adhering to all company policies and procedures to address and resolve their needs, complaints, or other issues with products or services Respond efficiently and accurately to callers, explaining practical solutions, and ensuring that clients are supported and valued Engage in active listening with callers, confirming and clarifying information while defusing angry clients when necessary Troubleshoot and configure client's equipment Escalate calls to the responsible supervisor according to escalation procedures Encourage clients to upgrade their plan and promote products that is compatible with their current services and equipment Submit ServiceNow tickets for billing and technical issues

Dec 2021 - Present

House Cleaner

Oct 2021 - Dec 2021

Molly Maids

Cleaned customer's home Communicate with customers and staff in a professional and courteous manner Be detail-orientated when cleaning the customer's home

Oct 2021 - Dec 2021

Attendant

Nov 2018 - Feb 2019

Coastal Carolina Carwash

Balanced and logged in cash amounts. Responsible for keeping workspaces clean. Cleaned bays, vacuums, equipment, and lot. Encouraged customers to purchase monthly packages. Entering required data into Company's computer system. Collected payment for services and supplies.

Nov 2018 - Feb 2019

Line Prep

Feb 2017 - Aug 2018

Jamaica’s Comfort Zone

Provided information to help customers with selection. Utilized a Kiosk system to track and present order choices. Maintained dining area and other restaurant spaces. Ensured cleanliness and efficient organization. Interacted with customers in person and over the phone. Responsible for AM to open & prep for business day. Performed a variety of food preparation duties.

Feb 2017 - Aug 2018

Maid and Housekeeping Cleaner

Dec 2017 - Feb 2018

Noah’s Ark Cleaning Services

Performed residential deep cleaning services. Communicate with customers and staff in a professional and courteous manner. Responsibilities included being dependable and paying close attention to details. Scheduled and organized customer appointments.

Dec 2017 - Feb 2018

Emsley a Laney High School

Jan 2016 - Jan 2017

Wilmington, NC

Jan 2016 - Jan 2017

Reviews (1)

October 2021

Mae H.

Verified Review

She is a very productive caregiver. She is on time and very aware of time. She is very caring.

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