Alyssa D.

About Alyssa

I have been working with special needs individuals, the elderly and vulnerable, and those with physical disabilities for over ten years. I enjoy my job and take pride in my work, and it is apparent in the quality of care I provide. I have an Associates Degree in Psychology, a Bachelors in Human Services, and am also a NC Board Certified Human Services Practitioner, with multiple certifications working with special populations. I treat all consumers equally, but I have a special bond with those who have advanced dementia, or who are more noticeably on the spectrum. I am very nurturing with my clients, but make sure not to "baby them "- quite the opposite. I strive to include them, uplift them, and empower them, because so many of these populations are treated like a burden so much that they begin to believe it. Even something so small, such as helping me fold socks, would seem trivial to someone else...but being able to do something on their own and be independent is priceless. When someone asks what makes me happy, the answer is, making those around me happy, and my clients have Always been happy with the care I provide them, and so is my mother company, Eldercare. And that is why I am EXCELLENT at what I do- I don't just come to work and wait for it to be over. I enjoy the time I have with my clients, and because I show it so transparently, they enjoy the time with me as well.

Caregiving Services & Expertise

Experience & Education

Personal Care Assistant

Feb 2017 - Present

Eldercare At Home

Kept clients' spaces clean, neat, and free of safety hazards. Supported activities of daily living such as bathing, dressing, and grooming. Oversaw nutrition by preparing healthy meals and snacks and coordinating necessary supplements. Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities. Maintained detailed records of care activities and reported general workload and notable incidents to [Job title]s. Implemented restorative and supportive care, including ambulating and positioning. Monitored residents' conditions and reported changes to nursing staff or supervisor for handling. Helped maintain resident quality of life through walks, small group activities, and individual visits. Met clients' social and emotional needs with caring companionship. Coordinated daily housekeeping, errands, and meal preparation for individuals under care.

Feb 2017 - Present

Assistant Manager

Jan 2018 - Oct 2020

Circle K

Maintained successful operations by overseeing 20+ employees, monitoring performance and continuously eliminating knowledge gaps. Managed relationships with business vendors, verifying performance and resolving concerns. Cultivated positive culture focused on employee empowerment, job satisfaction, and teamwork. Open door policy with employees that created a safe and healthy workplace environment, built on mutual trust and honesty. Our store was a Family, and protected, motivated, and empowered each other. Increased sales with multifaceted approaches involving employee coaching, customer service, and team motivation. Improved profits by controlling costs without sacrificing service or overhead needs. Boosted productivity by removing process bottlenecks and keeping adequate resources for team needs and forecasted customer levels.

Jan 2018 - Oct 2020

Walden University

Jan 2016 - Jan 2018

Minneapolis, MN

Jan 2016 - Jan 2018

Walden University

Jan 2012 - Jan 2014

Minneapolis, MN

Jan 2012 - Jan 2014

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