Rita R.

• Handled blood Pressure, bathe, feed, light housekeeping, prep for bed and medicine reminders for clients • Prepared food, took patient to and from doctor appointments • Monitors patient condition by observing physical and mental condition, intake and output, and exercise. • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands. • Assists patients by providing personal services, such as, bathing, dressing, and grooming. • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene. • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. • Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions. • Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; • Updates job knowledge by participating in educational opportunities. • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

• Assisted patients to waiting rooms • Obtained all patient’s Vital Signs and social/family history • Administered immunizations shoots and Venipuctures • Specimen processing and shipment for all blood and urine samples • Competently obtained throat cultures specifically for Strep • Verification of all insurance eligibility and collections of all copayments or cash payments • Adjusted insurance claims for billing as well as submit claims for payment • Professionally answer a multiline telephone system • Proficient in entering patient information and medical records into EMR system • Adequately and timely accepted payments for claims • Responsible for front office first impressions and building relationships with the clients • Greet and log in patients arriving at office or clinic • Perform general office duties at the front desk such as answering telephones and scheduling appointments for patients • Perform excellent customer service skills checking patients in and out using the POS data base on the computer and receive payment for services • Pull charts, audit consent forms, prepare quote sheets, perform chart reviews and file • Record patients’ medical history, vital statistics and information such as test results in medical records • Call clients confirming appointments, educating them about promotions and services • Credential, capture and close consultations or services for clients/patients achieving sales goals • Keep the clinic running smoothly

• Handled blood Pressure, bathe, feed, light housekeeping, prep for bed and medicine reminders for clients • Prepared food, took patient to and from doctor appointments • Monitors patient condition by observing physical and mental condition, intake and output, and exercise. • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands. • Assists patients by providing personal services, such as, bathing, dressing, and grooming. • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene. • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. • Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions. • Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; • Updates job knowledge by participating in educational opportunities. • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

• Assisted patients to waiting rooms • Obtained all patient’s Vital Signs and social/family history • Administered immunizations shoots and Venipuctures • Specimen processing and shipment for all blood and urine samples • Competently obtained throat cultures specifically for Strep • Scheduled and allocated appointments • Verified insurance eligibility and collected all copayments • Responsible for cleaning and maintaining all work areas • Adjusted insurance claims for billing as well as submitted claims for payment • Professionally answered a multiline telephone system • Proficient in entering patient information and medical records into EMR system • Adequately and timely accepted payments for claims