Heather M.

$14.50 / hr

Olympia, WA

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About Heather

I relocated to Olympia, WA from Baltimore, MD about one year ago. Currently working as a customer service professional, I am seeking a more meaningful position. I would love to give back to Washington by doing some impactful work, such as Caregiving. I have 5 years of caregiving experience (geriatric care/dementia and alzheimers) My CNA Certification is now expired, but the skills have not. I have been working as a Customer Service Representative since 2014, but I am ready to take advantage of my talent. I am really looking forward to start a new career and continue my education!

Caregiving Services & Expertise

Services

Bathing
Dressing & Grooming
Toileting
Medication Reminders
Meal Prep
Groceries & Shopping
Transferring & Mobility
Exercise
Transportation
Housekeeping
Companionship

Job Interests

Full Time
Part Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

ALS
Alzheimer's Disease
Arthritis
Cardiovascular Disorders
COPD
Dementia
Depression
Diabetes
Gastrointestinal Disorders
Hearing Disorders
Respiratory Disorders
Stroke
Vision and Eye Disorders
Senior Care
Elder Care
Home Care

Languages

English

Experience & Education

Customer Service Representative

May 2018 - Jul 2019

Domino's Pizza

I began working in the pizza industry in the summer of 2015. Since then, I have become a manager and worked at several locations (as needed). Recently, I have stepped down from management, but still work just as hard as I always have. Currently, at Domino's, crew member job duties include but are not limited to taking phone calls, counter orders, making pizzas, and completing cash transactions with customers that come to pick up food order. We must also clean the store and keep it sanitized and working properly.

May 2018 - Jul 2019

Teacher's Assistant

Jan 2018 - May 2018

Padonia Park Club

Working with students either in small groups or individually, enforcing the rules, keeping track of attendance, preparing materials for lessons and crafts, and helping supervise students. I would also plan activities for the children, such as storytelling or art projects. Instruct and supervise them in social and developmental activities, help feed and change them, and generally provide one-on-one attention when needed.

Jan 2018 - May 2018

Shift Manager and CSR

Jun 2015 - Feb 2018

Papa John's

Supervising a restaurant team, maintaining adequate shift staffing levels according to projected sales, properly training team members to exceed customer expectations, ensuring compliance with uniform and appearance standards, and coaching for improved performance. Ensuring team is quality and customer focused and building an atmosphere of teamwork, energy and fun.

Jun 2015 - Feb 2018

Nanny/babysitter

Jan 2010 - Jan 2017

Self Employed

Taking full responsibility for the welfare of each child. Maintaining a clean and safe environment for the children. Engaging children in fun educational activities such as reading, coloring, crafts, and basic learning. Also, physical activity like playing outside, going for walks, swimming... etc. Planning and preparing meals or bottles, feeding, changing diapers, bathing.

Jan 2010 - Jan 2017

Caregiver and Activities Director

Jun 2012 - Jun 2013

A Heart Felt Home

Helping clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework. Also, helping clients make appointments with doctors, provide or arrange transportation and serving as a companion for clients. As an activities director, each day also included planning, preparing and engaging clients in activities such as bingo, movie time, crafts, coloring, and singing!

Jun 2012 - Jun 2013

Anne Arundel Community College

Jan 2012 - Jan 2013

Arnold, MD

Jan 2012 - Jan 2013

CNA/ Caregiver

May 2011 - May 2012

Assisted Living Well Compassionate Care

Maintaining a safe and clean environment. Assisting with activities of daily living such as dressing, bathing, and feeding patients, moving and repositioning patients, changing diapers and bed linens, taking vitals (temperature, pulse, and blood pressure), preparing and transporting patients, and recording care.

May 2011 - May 2012

Glen Burnie High School

Jan 2008 - Jan 2012

Glen Burnie, MD

Jan 2008 - Jan 2012

Center of Applied Technology-North

Jan 2009 - Jan 2011

Severn, MD

Jan 2009 - Jan 2011

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