Jayona E.

$15.00 / hr

Scottsdale, AZ

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About Jayona

I love to make people happy, my clients, my co-workers, and anyone around me. So many seniors have spent a lifetime supporting and helping others and to make them happy. Now it is their turn to be cared for and nurtured. I enjoy using my skills and knowledge to create opportunities for resolution and satisfaction where ever needed. I love to cook and enjoy helping a client with their dietary needs. I enjoy helping a person be more comfortable by cooking, laundry, organizing and light house keeping. While I help in the home I enjoy hearing the stories from our seniors if they want to share. Companionship is most important. When I am in the home my client becomes my number one. And I love to learn, it lights my fire. If I do not know something I love to look it up and learn more, especially how it effects someone in my care. I have a background in education that includes some respiratory therapy, massage, and other healing arts, and I am comfortable communicating with medical workers as needed. My objective is "How may I help you, and my client, and how can I make that happen"? First Aid and CPR certification valid until 2019

Caregiving Services & Expertise

Services

Bathing
Dressing & Grooming
Toileting
Medication Reminders
Meal Prep
Groceries & Shopping
Exercise
Housekeeping
Companionship

Job Interests

Full Time
Part Time
Short Term
Overnight
Weekend Live-In
Holiday Shifts

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

ALS
Arthritis
COPD
Diabetes
Respiratory Disorders
Senior Care
Elder Care
Home Care

Languages

English

Experience & Education

Self-employed consultant and Independent Contractor

Feb 2017 - Present

Self Employed

Assessed needs of client or company provided needed services and maintained records. Personal Assistant, errands light house keeping, pet sitting, assisted in record keeping.

Feb 2017 - Present

Disaster Relief Agent temporary contract with FEMA

Sep 2017 - Nov 2017

Teletech 800-996-7566 Employer code 12395

Inbound call center for disaster relief assistance. Government background check with finger prints. Greeted, verified caller and accessed reason for call. I preformed intake registrations for new applicants per Fema guidelines. Researched application information for status of Fema claim, assessed and advised action needed by applicant, requested to schedule inspector if needed, gave resource options to applicant for further assistance through other agencies.

Sep 2017 - Nov 2017

Customer Service Representative

Sep 2006 - Feb 2017

Wells Fargo Auto Finance Inc

Inbound call center for Auto Finance customers. Greeted, verified customer and accessed reason for call. Researched account information, payment history, image programs for response and resolution to answer and resolve each customer needs, with first call resolution. Monitored and assessed accounts and call conversation for fraud detection and prevention. Updated data and monitored the preparation of documents for use for customers.

Sep 2006 - Feb 2017

Fashion Show Commentator -Sales Consultant

Jan 2006 - Sep 2006

New Image Fashions & Acces

Coordinated wardrobe for volunteers and performed fashion show for audiences of 20 to 300. I assisted customers with fashion and sales. I restocked, preformed breakdown and packing.

Jan 2006 - Sep 2006

Medical Industrial Technician

Aug 2004 - Jan 2006

Professional Health Services, Inc

Preformed medical industrial testing in factory setting and for First Responder and Emergency Personnel. I maintained OSHA & DOT compliance records. Drove medical hearing truck, preformed hearing, and vision testing. Maintained official log records.

Aug 2004 - Jan 2006

Cleaning Tech

Jan 2004 - Aug 2004

National Cleaning Company out of business

Maintained, and cleaned convenience store rest rooms. Monitored and managed supplies.

Jan 2004 - Aug 2004

Administration Assistant / Caregiver

Mar 2003 - Mar 2004

Home Helpers Now HR Home Care, LLC

Worked with owner, and administrator Gladys Harris, to interview prospective caregivers and make recommendations for a good match for senior clients. Made quality assurance calls to existing clients to assess customer experience as world class care giver service. Attended events and made calls to promote services offered by agency. Preformed care giver services and acted as liaison for my own clients, with family, and medical personnel. Attended seminars and lectures as continuing education and to represent Home Helpers in the community.

Mar 2003 - Mar 2004

Apollo College ( Now Carrington College)

Jan 1996 - Jan 1997

Mesa, AZ

Jan 1996 - Jan 1997

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