Jackie S.

* Provides supervision of clinical staff and ensures compliance with state and federal regulations, CARF Standards, and clinic and corporate policies and procedures; * Monitors counselor's compliance with productivity requirements and develops improvement plan when requirements are not met; * Ensures quality patient care; conducts treatment plan reviews; * Performs chart audits and communicates results of audits to staff; * Participates in reviews ensuring adherence to policy, best practice, and regulatory requirements; * Maintain caseload of 20 patients, group and Individual counseling sessions, Facilitate Art Therapy

* Oversee daily operations of medical detox center, two licensed residential houses, outpatient partial hospitalization facility (staff of 65) * Directs the clinical, managerial, and administrative aspects of substance abuse programs. Evaluates treatment procedures to ensure attainment of objectives and goals regarding rehabilitation from drug/alcohol dependency * Reduced monthly financials by 60% within 30 days of employment * Decreased staff retention by 75% * Provides oversight, supervision and quality assurance of clinical services including record keeping and direct services. * Ensures that clinical services are following county, state and federal regulatory agencies. * Ensures adherence to HIPAA and documentation requirements as identified by regulatory agencies. * Reviews treatment plans, case notes, and written correspondence in order to verify that such documents meet appropriate regulatory agencies. * Facilitates team case conference on a weekly basis to ensure coordinated treatment plans and service utilization in order to ensure the comprehensive care of patients.

* Outpatient medication-assisted treatment (MAT) for opiate addiction in San Antonio, Texas. Operations management, train staff in all departments, implementing policies & procedure's, audit patient files, interview, weekly staff meetings, monthly In-Services. * Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. * Develops and implements the clinical audit, compliance and chart review functions within the framework of the clinical needs and polices and the organization and changes based on state, accreditation, and regulatory compliance requirements. * Conducts quality chart reviews to ensure compliance with Medicaid, DEA, CARF, State, and Federal performance standards. * Maintains quality and risk management departmental staff results by coaching and counseling as well as by properly planning, monitoring and appraising overall performance results * Assists in the development of improvement plans with various department/ managers and supervisors in response to identified deficiencies. * Assists operations in root cause determination and corrective action development. * Implementation of Quality improvement and risk management.

* Initiated and opened outpatient treatment center in Phoenix, Arizona - Involved in finding a new business location, hiring employees, gaining the business licenses through the Arizona Department of Health Services. * Orients and directs training of staff upon hire. I embarked a second location in Denver, Colorado. * Reported to the CEO/President. Responsible for daily monitoring and supervision of clinical services, administration in conjunction with overseeing daily operations. Carries out administrative duties ensuring smooth program operations. Maintain personnel files. * Maintains quality and risk management departmental staff results by coaching and counseling as well as by properly planning, monitoring and appraising overall performance results. * Manage two sober living houses/ staff outside of treatment center. * Budget planning, monitor billing, payroll, admissions department. * Manages behavioral health services. Develops, implements, and complies with policies and procedures. * Interview/hire medical professionals. * Oversee transportation. * Facilitate groups, individual counseling sessions. * Implementation of Quality improvement and risk management.

* Oversee daily operations of three outpatient MAT clinics in Arizona. * Implement cost effective strategies. * Complies with all OTP policies and procedures for state and federal regulations. * Perform staff oversight duties: timecards, personnel files, interviewing and hiring staff including medical professionals, and clinical. * Ensure regulatory standards are met for various organizations: CARF, RHBA, State, and DEA. * Build and maintain relationships with providers in the community. * Create a positive atmosphere that feels safe and warm for all staff and patients, maintaining positive work environment. * Maintains quality and risk management departmental staff results by coaching and counseling as well as by properly planning, monitoring and appraising overall performance results. * Obtained budget, monitor patient accounts, responsible for company credit card. * Responsible for ongoing training of staff. * Met with patients for individual counseling sessions, facilitate groups. * Quality improvement and risk management.