Gwendolyn R.

Sell various policies, determine the need of the clients, fact-finding about the policyholder, calculate premiums and establish payment methods give accurate quotes, Explain features, advantages and disadvantages of various policies to promote sale of insurance plans, contact underwriting and submitting forms. Perform administrative tasks, such as maintaining records and handling policy renewals.

Assist patients in daily activities like bathing, dressing, grooming, eating, walking and other activities. Measure and record patient’s temperature, heart beat, blood pressure and respiration. Collect patient’s stool, urine and blood for medical tests as ordered by head nurse. Monitor patient’s bladder and bowel movement and document the results. Ensure patients are dressed appropriately with fitting clothes, shoes and stockings. Ensure that the patient takes adequate fluid and nutritional as recommended by physician. Feed patients or assist them in feeding when needed. Communicate to the head nurse regarding patient’s health changes and problems. Measure body weight of residents and report major changes to head nurse. Ensure patient’s bed and chair alarms function properly. Attend staff meetings to develop and optimize the patient care programs.

Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being. Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals. Developes a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation. Obtains underwriting approval by completing application for coverage. Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs. Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications. Provides death benefits by delivering policy proceeds; reassessing client needs. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Perform a variety of duties as requested by client, such as obtaining household supplies and running errands ,accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship. Change bed linens, wash and iron patients' laundry, and clean patients' quarters. Check patients' pulse, temperature and respirations after coming from Dialysis.

As a representative interacted with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. Also provide product or service information to assist customers in making a decision about a product to buy. Also involved clerical responsibilities. Such duties involved answering telephone calls and making the appropriate transfers.

Under the supervision of a Charge Nurse for a year in Psychiatric Unit I monitored patients in order to detect unusual behavior, and report observations to professional staff. Record and maintain records of patient condition and activity, including vital signs, eating habits, and behavior. Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses and social workers. Organize, supervise, and encourage patient participation in social, educational, and recreational activities and also assisted patients in becoming accustomed to hospital routine. Routinely walked patients outdoors for smoking breaks.......................................Transferred to ICU/CCU unit in 2003. Under the supervision of a Head Charge Nurse I was responsible for caring for elderly, disabled, mentally ill, or injured patients in a healthcare setting. Performs direct care duties, including bathing, feeding, dressing, and ambulating. Certified in Basic Arrhythmia Course