Catherine H.

* Delivered exceptional customer service to an average of 25 patients per day * Precise communication with physician and staff * Prepared patients for encounter with physician by proficiently charting vital signs, medical history, medication list, allergy list, vaccine list * Administering routine vaccinations, injections, nebulizer treatments * Assisted physician with annual physicals, IUD/Implant insertion and removal, abscess removal, joint steroid injections * Ensured the cleanliness and organization of exam rooms, stock rotation, properly disinfect and sterilize medical equipment after each use * Coordinated and maintained patient charts using Athena software and assisted with various administrative responsibilities, insurance information, check in/check out, scheduling, appointment confirmation * Submit prior Authorizations, referrals, prescription refills * Perform in-office lab tests, such as urinalysis, pregnancy, rapid flu, rapid strep, A1C, glucose * Collecting various specimens for external lab * Record inventory, properly log quality control tests, oxygen tank level, equipment temperature for beginning and end of shift, injection/medication administration, external lab pick-up confirmations

* Delivered exceptional customer service to an average of 22 patients per day * Proficiently charted patient vitals * Prepared patients for examinations, such as allergy prick test and allergy intradermal tests, which consisted of six panels of 10 pricks, and up to 58 intradermals * Allergy injection treatment, up to 4 per patient daily * Assisted physician with routine post-operative evaluations * Ensured the cleanliness of exam rooms, properly disinfect and sterilize medical equipment daily * Coordinated and maintained patient charts using AllMed software and assisted with various administrative responsibilities, insurance information * Reviewing schedule to confirm next-day appointments

* Completed 160 hours of externship. * Delivered exceptional customer service to an average of 14 patients per day * Proficiently charted patient vitals, urinalysis, and pregnancy test * Prepared patients for examinations, such as PAP smear, STD testing, pelvic exam * Assisted physician with routine annual exams * Ensured the cleanliness of exam rooms, properly disinfect and sterilize medical equipment * Coordinated and maintained patient charts and assisted with various administrative responsibilities