Rachel G.

Manage and develop a relationship with clients above reproach, must feel on a personal level with them. • Deal effectively with client issues, ranging from problems with an employee to invoicing and payment questions. • Occasionally, join the hiring process and participate in account training procedures. • Monitor, motivate and support employees to do a fantastic job. The client often deals with them initially and they must always present a positive image.• Carry out certain personnel type responsibilities, such as disciplinary action or evaluations for employees.• Create and update documents/reports relating to illustrating what you do, how you handle issues and what the client is thinking. Also includes creating/modifying account instructions for employees. Responsibilities as a Schedule Manager/Office Manager/HR Assistant: I provide work schedules for approximately 167 Security officers for about 53 different locations in and around San Antonio, Nixon and Bourne, Texas. I fill open locations 24/7, when not at work from 0800-1600 M-F, I am on call from my cell phone, and dispatch has access to my assistance after office hours and weekends. While at the office,