Keita T.

Provide financial counseling services regarding payment arrangements and financial assistance for uninsured and underinsured patients presenting a financial need by phone or in person. Ensures all active patients are screened for eligibility opportunity for Co-Pay and Foundation assistance programs. Records and maintains comprehensive documentation of patient enrollment activities. Notifies appropriate department of determinations and outcomes via verbal and written communication as appropriate. Obtain information and signatures on financial assistance program applications and route timely foroptimal financial turn-around. Assist Patient Accounting with any patient assistance needs. Answer patient calls and requests promptly and efficiently. Refer patients as appropriate to outside social services organizations. Follows Tennessee Oncology Patient Advocate Policy & Procedure parameters as outlined by management to ensure standardization of function. Initiates enrollment and ordering of drug for patients without coverage for assigned clinics. Properly documents all account activity in Patient Management and Electronic Medical Record systems. Obtains self pay and absence of coverage notification from Drug Authorization Coordinator and checks for treatment needs. Keeps current on all pharmaceutical and community resources for assistance and utilizes programs. Completes daily evaluation of Pending Log, utilizing follow up date to prioritize workload.

Assist youth in state custody, both those adjudicated"Dependent Neglect" and those adjudicate "JuvenileJustice".*Omni Academie provides youth with structure,counseling, therapy, behavioral intervention and otherevidence-based, trauma-informed service to help the help them develop safe and effective copingstrategies and increase their ability to leadproductive lives.* Youth Counselor responsible providing residents with direction, guidance and supervision in dailyactivities and acting a positive/consistent rolemodel.

* *Assist a adult who has physical disabilities to participate in everyday activites.* Help with bathing, dressing, eating, getting in and out of bed or going to the toilet.* Check a person's temperature, pulse and blood pressure.* Assist people in getting from their beds to wheelchair.* Help people take their medicine* Be a companion for an elderly person who cannot be leftalone because of a physical or cognitive impairment

* *Assist a adult who has physical disabilities to participate in everyday activites.* Help with bathing, dressing, eating, getting in and out of bed or going to the toilet.* Check a person's temperature, pulse and blood pressure.* Assist people in getting from their beds to wheelchair.* Help people take their medicine* Be a companion for an elderly person who cannot be leftalone because of a physical or cognitive impairment * Administer bedside or personal care, such as ambulation or personal hygiene assistance. * Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. * Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. * Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists. * Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. * Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.

* * Assist a adult who has physical disabilities to participate in everyday activites.* Help with bathing, dressing, eating, getting in and out of bed or going to the toilet.* Check a person's temperature, pulse and blood pressure.* Assist people in getting from their beds to wheelchair.* Help people take their medicine* Be a companion for an elderly person who cannot be leftalone because of a physical or cognitive impairment * Administer bedside or personal care, such as ambulation or personal hygiene assistance. * Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. * Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. * Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles. * Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists. * Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. * Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. * Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care

* * Assist a adult who has physical disabilities to participate in everyday activites.* Help with bathing, dressing, eating, getting in and out of bed or going to the toilet.* Check a person's temperature, pulse and blood pressure.* Assist people in getting from their beds to wheelchair.* Help people take their medicine* Be a companion for an elderly person who cannot be leftalone because of a physical or cognitive impairment * Administer bedside or personal care, such as ambulation or personal hygiene assistance. * Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. * Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. * Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles. * Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists. * Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. * Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. * Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care

* Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints. * Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations. * Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems. * Prepare and maintain production reports or personnel records. * Negotiate materials prices with suppliers. * Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies. * Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines. * * Issue parts and tooling to Production mechanics to support their job requirements* Monitor the level of stock for reordering and stock items once received* Inventory and sort pre-draw items for Airline customer projects* Ensure data is collected for correct billing and traceability of all billable materials

Customer Service Representative Allied Cash Advance - Lake Charles, LA October 2009 to August 2010 * Review loan agreements to ensure that they are complete and accurate according to policy. * Approve loans within specified limits, and refer loan applications outside those limits to management for approval. * Handle customer complaints and take appropriate action to resolve them. * Review and update credit and loan files. * Submit applications to credit analysts for verification and recommendation. * Compute payment schedules. * Work with clients to identify their financial goals and to find ways of reaching those goals. * Negotiate payment arrangements with customers who have delinquent loans.

* Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. * Meet with applicants to obtain information for loan applications and to answer questions about the process. * Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. * Review loan agreements to ensure that they are complete and accurate according to policy. * Approve loans within specified limits, and refer loan applications outside those limits to management for approval. * Handle customer complaints and take appropriate action to resolve them. * Stay abreast of new types of loans and other financial services and products to better meet customers' needs. * Review and update credit and loan files. * Compute payment schedules. * Work with clients to identify their financial goals and to find ways of reaching those goals. * Negotiate payment arrangements with customers who have delinquent loans.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. . Complete contract forms, prepare change of address records, or issue service discontinuance orders,using computers. Solicit sales of new or additional services or products. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items. Prepare merchandise for purchase or rental.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Help customers try on or fit merchandise. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Open and close cash registers, performing tasks such as counting money, separating charge slips,coupons, and vouchers, balancing cash drawers, and making deposits. Estimate quantity and cost of merchandise required, such as paint or floor covering. Bag or package purchases, and wrap gifts.

Receive and count stock items, and record data manually or using computer. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas. Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment. Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.Determine proper storage methods, identification, and stock location based on turnover,environmental factors, and physical capabilities of facilities. Keep records on the use and/or damage of stock or stock handling equipment. Examine and inspect stock items for wear or defects, reporting any damage to supervisors. Provide assistance or direction to other stockroom workers. Dispose of damaged or defective items, or return them to vendors. Prepare and maintain records and reports of inventories, price lists, shortages, shipments,expenditures, and goods used or issued. Sell materials, equipment, and other items from stock in retail settings. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions. Purchase new or additional stock, or prepare documents that provide for such purchases.

* Greet customers and ascertain what each customer wants or needs. * Describe merchandise and explain use, operation, and care of merchandise to customers. * Recommend, select, and help locate or obtain merchandise based on customer needs and desires. * Compute sales prices, total purchases and receive and process cash or credit payment. * Answer questions regarding the store and its merchandise. * Prepare sales slips or sales contracts. * Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. * Demonstrate use or operation of merchandise. * Place special orders or call other stores to find desired items. * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. * Clean shelves, counters, and tables. * Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. * Bag or package purchases, and wrap gifts. * Rent merchandise to customers.

* Conduct head counts to ensure that each prisoner is present. * Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence. * Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes. * Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities. * Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs. * Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners. * Inspect mail for the presence of contraband. * Guard facility entrances to screen visitors. * Maintain records of prisoners' identification and charges. * Process or book convicted individuals into prison. * Settle disputes between inmates. * Conduct fire, safety, and sanitation inspections. * Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences. * Participate in required job training. * Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport. * Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.