CAsia B.

About CAsia

Dedicated And Determined with 4 years Camera Surveillance experience. Well-versed in providing personal, equipment and property transportation facilities, warehouses and distribution centers. Astute and skilled at identifying potential risks and using common sense in high-stress situations. skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Able to manage and ease to use sound judgment to resolve problem situations quickly. Professional Customer Specialist motivated to provide highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution. Conscientious operations manager with 8 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments.

Caregiving Services & Expertise

Experience & Education

Patient Care Associate

Dec 2021 - Present

Metropolitan Healthcare Svc

Supervising patients in your care without distraction. Alerting nurses when patients need help or intervention. Providing emotional support and companionship to patients. Monitoring vital signs and detecting changes in the condition of patients. Assisting patients with basic requests.

Dec 2021 - Present

PCA

Sep 2020 - Present

At Home Care

Travel to clients' homes daily. Prepare meals for the client. Do light cleaning in the home. Ensure that clients take their medication. Assist clients with hygiene activities such as bathing and using the bathroom.

Sep 2020 - Present

J Sargeant Reynolds Community College

Jan 2020 - Jan 2021

Richmond, VA

Jan 2020 - Jan 2021

Temp worker

Apr 2018 - Jan 2020

All Team Staffing

employed by many restaurants and prepare much of the food that comes out of the kitchen. They work under a head chef or sous chef, and each line cooks typically assigned a particular place on the line, such as the grill, stove or vegetable prep area

Apr 2018 - Jan 2020

Patient Care Associate

Jun 2017 - Oct 2019

Saint Mary's Hospital

Alerting nurses when patients need help or intervention. Providing emotional support and companionship to patients. Monitoring vital signs and detecting changes in the condition of patients.

Jun 2017 - Oct 2019

Cashier

Oct 2013 - Jan 2017

Food Lion LLC

Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts Interacted with customers and resolved customer complaints with friendly, service-oriented support Processed shipments to complete timely updates of shelves and merchandise displays Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts.

Oct 2013 - Jan 2017

Customer Service Associate

Jul 2012 - Sep 2014

Wells Fargo Bank

Evaluated account and service histories to identify trends, using data to mitigate future issues. Offered internal and external customers first-rate customer service to maximize satisfaction and business success. Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status. Increased efficiency and team productivity by promoting adherence to operational best practices and company policies. Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Jul 2012 - Sep 2014

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